If you have any questions or are experiencing problems with a purchase please feel free to contact us via email first. Our support team will direct the inquiries to the relevant team and will get back to you within 3 working days. For most problems, our support team will respond within 24 hours.
If you leave a phone number, we will have our representatives call you directly and talk you through any technical issues you maybe facing. If you wish to have your SSD replaced and three years have not yet passed since the date of purchase, please be prepared to mail us your faulty SSD to the address we provide. A replacement will be sent after a preliminary inspection of the device. We will cover all shipping and handling fees, but be sure to write your return address clearly so that we can mail the replacement directly to your home.